Account & Profile
Set up your business information, compliance details, and public-facing profile.
Your profile is the foundation of your presence on MXBS. Trip owners review it before awarding contracts, and the compliance fields are checked during verification. Complete every section before placing your first bid.
Business Information
| Field | Notes |
|---|---|
| Business name | Your legal registered name — must match government records |
| Legal entity type | Sole Proprietorship, LLC, or Corporation |
| Operating country | USA or Canada — determines which regulatory fields are required |
| Contact email | Used for bid notifications and contract communications |
| Phone number | Visible to trip owners after a bid is awarded |
| Business website | Optional, but adds credibility on your public profile |
| Address | Geocoded via Google Maps search — used as your default depot if no fleet depot is set |
Transport Authority Registration
The fields shown depend on your operating country.
Compliance Fields
- Insurance expiry date — Must be a future date. Expired insurance causes your account to fail verification and blocks new bid submissions.
- Year established — The year your business began operating motorcoach services.
- Fleet size — A rough count of vehicles. This is informational; your actual fleet is managed under Fleet Management.
Business Terms
These terms appear on every contract you sign
The fields below are incorporated by reference into each contract you win. Review them with your legal counsel before submitting your first bid.
- Cancellation policy — Displayed to trip owners before they award your bid. Describes what fees or conditions apply if the trip is cancelled after award.
- Payment terms — When and how you expect to be paid (e.g., 50 % deposit on award, balance 7 days before departure).
- Terms & conditions — Any additional contractual terms you require.
Your cancellation policy is especially important. Trip owners compare policies across bidders, and an unclear or overly strict policy can cost you contracts.
Public Offices
You can add multiple office locations beyond your primary address. Each office entry includes an address and phone number, and all offices appear on your public operator profile. Use this to signal coverage across multiple metro areas.
Service Areas
List the cities, regions, or states where you regularly operate. Service areas improve your visibility in trip discovery — when a trip owner searches for operators near a particular city, your profile surfaces if that city is in your service area list.
Complete business information
Enter regulatory numbers
Set compliance dates
Write your business terms
Add offices and service areas